AI Automation for Restaurants
The phone never stops. Reviews stack up unanswered. Function enquiries vanish into the inbox abyss. AI runs the reservation book, drafts the review replies, and turns function leads into bookings, so your team can get back to plating food that makes people groan with joy.
AI Overview
AI automation for restaurants manages reservations, replies to online reviews, qualifies function booking enquiries, and runs loyalty campaigns. Reviews get answered promptly, reminders cut down no-shows, and admin comes off the owner's plate. It plugs into OpenTable, ResDiary, and SevenRooms without ripping out a thing.
The things stealing dinner service from you.
You became a restaurateur for the food and the room. Not the inbox.
Reservation management chaos
Bookings arrive by phone, website, OpenTable, Google, and Instagram DM. Some get logged, some don't. Double-bookings are a weekly special, and every no-show is a table that could have been sold.
Reviews nobody has time to answer
Every glowing 5-star sits unthanked and every cranky 2-star sits unanswered. Prospective diners read those reviews and quietly book elsewhere. Nobody in the kitchen has time to write 40 replies a week.
Peak-time enquiries going cold
Friday 6pm. Someone wants to book a 30th birthday. They email and wait. By the time someone replies Monday, they've booked the place down the street. High-ticket function leads rot in your inbox every weekend.
The automations that keep the pass clean.
AI Reservation Bot
Answers booking enquiries 24/7 on web, Instagram DM, and SMS. Confirms the booking, captures dietary notes, and pushes it straight into OpenTable or ResDiary. No staff required.
Review Response Automation
New Google or TripAdvisor review? AI drafts a warm, on-brand reply in seconds. Anything under 4 stars gets escalated to the owner before publishing.
Function Booking Enquiries
High-value function leads get an instant reply with menu PDFs, pricing bands, and a link to book a site visit. Qualified leads land in the manager's calendar pre-booked.
Loyalty Campaigns
Birthdays trigger a cheeky 'we saved you a table' offer. Lapsed diners get a come-back nudge. Repeat guests get VIP perks. All automatic, all personal.
Plays nicely with your restaurant stack.
No ripping anything out. We wire into the tools you already use.
OpenTable
ResDiary
SevenRooms
Plus Google Business, TripAdvisor, Square, Xero, and 200+ apps via workflow automation.
Example Scenario
What this could look like for a busy bistro.
An illustrative example of how these automations fit together. It is not a specific client, and results depend on your venue and trade.
Before AI
- ✕Function enquiries answered days late
- ✕Google reviews going unanswered for weeks
- ✕No-shows leaving Friday tables empty
- ✕Owner buried in admin after every service
After AI
- ✓Function leads replied to within 90 seconds
- ✓Every review answered, in the venue's own voice
- ✓Fewer no-shows thanks to smart reminders
- ✓Function leads booked instead of lost to the inbox
Questions restaurants ask before saying yes.
Does AI work with OpenTable and ResDiary?
Can AI really answer our Google reviews?
How does this help with function and group bookings?
Will the AI sound like a robot?
How fast can we go live?
Automations that power restaurant growth
Each one plugs in on its own, or we stack them into a full operating system.
Free AI Audit for Your Restaurant
We'll map the biggest admin leaks in your venue and show you exactly where AI can save hours and win covers. No obligation, no sales pressure.